Who is Responsible for Processing Your Personal Data?

Wiltshire Truffles Limited trading as Wiltshire Truffles is the Data Controller. This is the legal entity responsible for how your personal data is collected, stored and processed.


Managing Your Personal Data

When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.

Whether you have supplied your personal details online, by phone, by email or in a letter, we will never use them without a lawful reason to do so. We will use your personal data for the purposes for which they were initially requested and as fully explained in this Privacy Policy.

It is your responsibility to ensure that your personal data provided to us is accurate and up to date. You can update your personal contact details, including email address and phone number, by emailing us on info@wiltshiretruffles.com, by calling 07766 967747, or by using the link provided at the bottom of all the emails we send to you.


What Data Do We Hold?

We hold the data only of our active and previous customers, and of those who have given their data to us expressly for the purposes of keeping them informed about our products and services.

The only data we hold is name and contact details – i.e. email address, postal address and phone number.


Using Your Personal Data

We send a regular email newsletter (usually weekly) to our customers, and to those who have subscribed to our email list, for the sole purpose of keeping them informed about the current availability and prices of the products (truffles) that we sell.

We use a third party provider, Constant Contact Inc., to deliver our newsletter. We store your email addresses within our Constant Contact account – they are market leaders within their field and take data protection extremely seriously – their privacy statement can be viewed here and their terms and conditions here.

We sometimes gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

You can unsubscribe to our newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails, by emailing us on info@wiltshiretruffles.com or by calling 07766 967747.


Sharing Your Personal Data

We will never share your personal data with any third party, for any reason at any time.


Access to Your Personal Information

You are entitled to access your personal information that we hold at any time by emailing us on info@wiltshiretruffles.com or by calling 07766 967747.


Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 21 May 2018.